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To verify that the SEPM content has been updated, look in the following folder: "C:\Program Files\Symantec\Symantec Endpoint Protection Manger\Inetpub\content\" b. This is the date and build number of the definition set installed.

Typically, there will be 3 numbered folders present. Please note that the definition set installed may have been published the previous day and a set for the current day may not yet be available. Looking inside the folder that matches the set downloaded and installed, There should be a folder named "Full" and a zip file named "". Looking inside the "Full" folder, there should be the files typically associated with a virus definition set.

sep client not updating-82

If you click start then run and type on one of the clients will the client download the definitions?

I think the problem might be that the client package was configured to be unmanaged.

We may try again when our server is upgraded in a few months ...

Hi ascendinternet, If you click "Download Live Update Content" above "Show Live Update Satatus" does anything happen? Do any of the clients have up to date deffinitions?

After you reinstalled the Symantec Endpoint Protection Manager software did you rebuild the client install package?

If you run on the server does it download anything?I have run a number of tests that I found in one of the Symantec documents, to test the client - server communication and all appears to be OK.As far as I understand it, the folder C:\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content is where clients get updates from ... Live Update put's it's stuff in C:\Documents and Settings\All Users\Application Data\Symantec\Live Update\D I found this in a Symantec article: Verify that the SEPM content is updated: a.Other details, such as policy updates, enable/disable features, etc all work from the server to the client.It appears to be just the Anti Virus/etc definitions that are not being updated - and it "seems" like they are not being put in the right place by Live Update or something else. After 2 days of trying and 2.5 hours on the phone to Symantec support, it was not possible to get Endpoint Protection working on our server (we only have one server).Hello I am new to SCCM and came into an environment where it was started, but not finished months ago.